EUR virtual accounts (Eurozone)


Country	Eurozone
Payment rail	SEPA
Account types	dedicated
Customers	Individuals and businesses
When it is ready	The customer verifies first, then the account goes through an extra review, so it can show `pending` for a while after verification.

1. Check availability

Ask what EUR needs for your account. The answer lists the required fields per customer type and account type.

curl "https://pay-api.pagoramp.com/api/v1/virtual-accounts/availability?currency=EUR" \
  -H "x-api-key: YOUR_API_KEY"

2. Create the customer

Required for an individual: firstname, lastname, email. See Virtual account requirements for every combination.

curl -X POST https://pay-api.pagoramp.com/api/v1/customers \
  -H "x-api-key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"firstname":"Ada","lastname":"Okafor","email":"[email protected]"}'

The customer is created with kycStatus incomplete or pending. Anything missing for EUR can be added later with PATCH /customers/{uuid} before you request the account.

3. Request the account

curl -X POST https://pay-api.pagoramp.com/api/v1/virtual-accounts \
  -H "x-api-key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"customerId":"224ca5c5-f2a6-419b-bf36-73997434d945","currency":"EUR","type":"dedicated","reference":"va_1001","redirectUrl":"https://app.example.com/verification-complete"}'

You must have a webhook secret set up first, or the request returns 400 with webhook_secret_required. The response depends on the currency. For EUR, expect requires_action then pending then active: requires_action: The customer has to verify first. Send them nextStep.url.

{
  "status": "success",
  "message": "Virtual account created successfully",
  "data": {
    "uuid": "9a1c1c52-7b8e-4a52-9f0e-3e6b0a8d6c11",
    "reference": "va_1001",
    "status": "requires_action",
    "currency": "EUR",
    "type": "dedicated",
    "bankDetails": null,
    "customer": {
      "uuid": "224ca5c5-f2a6-419b-bf36-73997434d945",
      "email": "[email protected]"
    },
    "expectedAmount": null,
    "expiresAt": null,
    "nextStep": {
      "type": "verification_link",
      "url": "https://verify.example.com/abc"
    },
    "statusReason": null,
    "metadata": {
      "orderId": "12345"
    },
    "createdAt": "2026-10-16T09:31:00.000Z"
  }
}

pending: The account is still being issued or approved. Wait for virtual_account.created.

{
  "status": "success",
  "message": "Virtual account created successfully",
  "data": {
    "uuid": "9a1c1c52-7b8e-4a52-9f0e-3e6b0a8d6c11",
    "reference": "va_1001",
    "status": "pending",
    "currency": "EUR",
    "type": "dedicated",
    "bankDetails": null,
    "customer": {
      "uuid": "224ca5c5-f2a6-419b-bf36-73997434d945",
      "email": "[email protected]"
    },
    "expectedAmount": null,
    "expiresAt": null,
    "nextStep": null,
    "statusReason": null,
    "metadata": {
      "orderId": "12345"
    },
    "createdAt": "2026-10-16T09:31:00.000Z"
  }
}

active: Ready. Show the bank details to your payer.

{
  "status": "success",
  "message": "Virtual account created successfully",
  "data": {
    "uuid": "9a1c1c52-7b8e-4a52-9f0e-3e6b0a8d6c11",
    "reference": "va_1001",
    "status": "active",
    "currency": "EUR",
    "type": "dedicated",
    "bankDetails": {
      "rail": "sepa",
      "accountName": "Acme Pay",
      "iban": "LU784080000026699429",
      "bic": "BCIRLULL",
      "bankName": "Banking Circle S.A.",
      "extra": {
        "beneficiaryAddress": "100 Test Street, San Francisco 94105, US",
        "paymentRails": [
          "sepa"
        ]
      }
    },
    "customer": {
      "uuid": "224ca5c5-f2a6-419b-bf36-73997434d945",
      "email": "[email protected]"
    },
    "expectedAmount": null,
    "expiresAt": null,
    "nextStep": null,
    "statusReason": null,
    "metadata": {
      "orderId": "12345"
    },
    "createdAt": "2026-10-16T09:31:00.000Z"
  }
}

If the request is rejected straight away you get 422 with the reason in errors[0].reason and no account is created. If it is rejected later you receive virtual_account.failed with a reason. See Webhooks.

4. Show the details to your payer

Show these fields from bankDetails:

Label	Field
Account holder	`accountName`
IBAN	`iban`
BIC	`bic`
Bank	`bankName`

How your payer sends the money:

Add the IBAN as a beneficiary in their bank.
Send a SEPA transfer in euro.

5. Receive the payment

When the payment arrives you receive virtual_account.payment.received. Amounts are decimal strings in EUR; destinationAmount is in USD, after any fees.

{
  "event": "virtual_account.payment.received",
  "data": {
    "transaction": {
      "reference": "va-17912345678901234",
      "status": "Success",
      "sourceAmount": "200.00",
      "sourceCurrency": "EUR",
      "destinationAmount": "231.40",
      "destinationCurrency": "USD",
      "fees": {
        "sourceTotalFee": "0.00"
      }
    },
    "virtualAccount": {
      "uuid": "9a1c1c52-7b8e-4a52-9f0e-3e6b0a8d6c11",
      "reference": "va_1001",
      "currency": "EUR",
      "type": "dedicated"
    },
    "customer": {
      "uuid": "224ca5c5-f2a6-419b-bf36-73997434d945",
      "email": "[email protected]",
      "externalReference": null
    },
    "sender": {
      "name": "ADA OKAFOR",
      "bank": "Deutsche Bank",
      "accountNumber": "******6789"
    },
    "occurredAt": "2026-10-16T10:02:00.000Z"
  }
}

Verify the signature before you trust it, and use data.transaction.reference to ignore repeats. See Webhooks.

Things to handle

EUR needs extra approval for the customer, on top of the identity check. The create call returns a verification link for it. Business customers are asked for more detail about the business.
Payments are converted to USD when they arrive, at the rate in force at that moment. destinationAmount is what you are settled.
A payment can be held for review. You receive virtual_account.payment.manual_review with a review.reason, then received or rejected after a decision.
GET /virtual-accounts/{uuid} returns the current status at any time, and POST /virtual-accounts/{uuid}/deactivate stops the account accepting payments.

Get Started

Customers

Multi-currency Virtual Accounts

Webhooks

1. Check availability

2. Create the customer

3. Request the account

4. Show the details to your payer

5. Receive the payment

Things to handle

​1. Check availability

​2. Create the customer

​3. Request the account

​4. Show the details to your payer

​5. Receive the payment

​Things to handle

1. Check availability

2. Create the customer

3. Request the account

4. Show the details to your payer

5. Receive the payment

Things to handle